{"id":984,"date":"2016-10-21T10:00:11","date_gmt":"2016-10-21T10:00:11","guid":{"rendered":"https:\/\/www.cssigniter.com\/vip\/mavika\/?page_id=984"},"modified":"2016-10-21T10:00:11","modified_gmt":"2016-10-21T10:00:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.elinorah.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1476988822672   vc_row-has-fill hongo-stretch-content hongo-stretch-row-container\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;FAQ&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"text-block-content hongo-text-block-1 last-paragraph-no-margin\"><p>Customers have questions.\u00a0Keep the most asked questions in a page like this and reduce your support times to a minimum. Here&#8217;s an example.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1477209565154\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Order Issues&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1477043611022{margin-bottom: 0px !important;}&#8221;]<\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_tta_accordion][vc_tta_section title=&#8221;I&#8217;m missing an item from my order, what do I do?&#8221; tab_id=&#8221;1477043622218-0e66880a-65c7&#8243;]<div class=\"text-block-content hongo-text-block-2 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;What do I do if I receive a faulty item in my order?&#8221; tab_id=&#8221;1477043622279-9ae3c8eb-b3e7&#8243;]<div class=\"text-block-content hongo-text-block-3 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;I have an incorrect item in my order, what do I do?&#8221; tab_id=&#8221;1477043709277-1247f9f5-f49f&#8221;]<div class=\"text-block-content hongo-text-block-4 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][\/vc_tta_accordion]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_separator]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1477209573471\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Delivery&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1477043801823{margin-bottom: 0px !important;}&#8221;]<\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_tta_accordion][vc_tta_section title=&#8221;What should I do if my order hasn&#8217;t been delivered yet?&#8221; tab_id=&#8221;1477043789724-e89dd737-a741&#8243;]<div class=\"text-block-content hongo-text-block-5 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;How can I find your international delivery information?&#8221; tab_id=&#8221;1477043789820-56de21e2-a1ee&#8221;]<div class=\"text-block-content hongo-text-block-6 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Can I track the delivery of my order?&#8221; tab_id=&#8221;1477043789934-4b51495b-bea9&#8243;]<div class=\"text-block-content hongo-text-block-7 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221; Can you tell me more about your Premier Delivery service?&#8221; tab_id=&#8221;1477043856638-8518a16d-5602&#8243;]<div class=\"text-block-content hongo-text-block-8 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][\/vc_tta_accordion]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_separator]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1476989650061\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Returns &amp; Refunds&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1477043940555{margin-bottom: 0px !important;}&#8221;]<\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_tta_accordion][vc_tta_section title=&#8221;What is your International Returns Policy?&#8221; tab_id=&#8221;1477043928139-8619f7f0-0f8c&#8221;]<div class=\"text-block-content hongo-text-block-9 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;I&#8217;m an International customer. How do I return something to you?&#8221; tab_id=&#8221;1477043928262-f3411560-43c3&#8243;]<div class=\"text-block-content hongo-text-block-10 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Can I return an item for an exchange instead of a refund?&#8221; tab_id=&#8221;1477043928393-c23fc6ce-aebe&#8221;]<div class=\"text-block-content hongo-text-block-11 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;How can I get a new returns note?&#8221; tab_id=&#8221;1477043928544-e9db4884-fc41&#8243;]<div class=\"text-block-content hongo-text-block-12 last-paragraph-no-margin\"><p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. Pellentesque sit amet magna non lacus commodo dapibus sit amet quis metus. In cursus purus et hendrerit gravida. Vivamus quam sapien, venenatis id nisl ut, elementum laoreet tellus<\/p>\n<\/div>[\/vc_tta_section][\/vc_tta_accordion]<\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"FAQ\" use_theme_fonts=\"yes\"]Customers have questions.\u00a0Keep the most asked questions in a page like this and reduce your support times to a minimum. Here's an example. [vc_custom_heading text=\"Order Issues\" font_container=\"tag:h3|text_align:left\" use_theme_fonts=\"yes\" css=\".vc_custom_1477043611022{margin-bottom: 0px !important;}\"][vc_tta_accordion][vc_tta_section title=\"I'm missing an item from my order, what do I do?\" tab_id=\"1477043622218-0e66880a-65c7\"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultricies dapibus mauris nec finibus. Phasellus dolor est, volutpat at semper non, dignissim ac diam. Proin quis dolor aliquam, pretium magna ac, interdum arcu. Aenean ac tincidunt erat. 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