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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.elinorah.com and elinorah.com governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to elinorah.com include www.elinorah.com and elinorah. The elinorah website is an ecommerce site. By using the elinorah website, you consent to the data practices described in this statement.

Collection of Your Personal Information

elinorah may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by elinorah. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the elinorah website. This information is not shared with outside sources and is not used to make automatic decisions.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through elinorah’s public message boards, this information may be collected and used by others.

elinorah encourages you to review the privacy statements of websites you choose to link to from elinorah so that you can understand how those websites collect, use and share your information.
elinorah is not responsible for the privacy statements or other content on websites outside of the elinorah website.

 

Use of Your Personal Information

elinorah collects and uses your personal information to operate our website and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from elinorah and its affiliates. In addition, we may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to elinorah, and they are required to maintain the confidentiality of your information. These third parties include:

MailChimp

Shippo

United States Postal Service

elinorah may keep track of the websites and pages our users visit within our site, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within elinorah to customers whose behavior indicates that they are interested in a particular subject area.

elinorah will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on elinorah or the site; (b) protect and defend the rights or property of elinorah; and, (c) act under exigent circumstances to protect the personal safety of users of elinorah, or the public.

This information is kept for an indefinite length of time, unless a request for removal is sent or the user erases the data by logging in to their account. The purpose for retaining this information is to offer customer loyalty rewards and also provide an easy way to pull up order history and other information.

 

Use of Cookies

The elinorah website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize elinorah pages, or register with elinorah site or services, a cookie helps elinorah to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same elinorah website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the elinorah services or websites you visit.

 

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, elinorah uses the following:

PayPal
Akismet
Square

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We have no access to your credit or debit card information, and payments are processed securely through these trusted partners who are fully PCI compliant.

Children Under Thirteen

elinorah does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

User Access Request

Curious about what information we have stored for you? No need to ponder; simply log in to your account to review the information you have stored with us. If you haven’t created an account and would still like to know if we have any data saved for you, including your mailing address, telephone number, etc., simply send a request via our ‘Contact’ form and we will verify who you are prior to releasing any information. If you would then like your data erased, simply let us know.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from elinorah by contacting us here:
– Web page: www.elinorah.com/contact
– Email: hello@elinorah.com

Changes to this Statement

elinorah will occasionally update this Statement of Privacy to reflect company and customer feedback. elinorah encourages you to periodically review this Statement to be informed of how elinorah is protecting your information.

 

Contact Information

elinorah welcomes your questions or comments regarding this Statement of Privacy. If you believe
that elinorah has not adhered to this Statement, please contact Krystine Green, our Data Privacy Officer, at:

hello@elinorah.com

Effective as of May 24, 2018